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Portland International Airport

Information and help desks
A staffed information desk operates in baggage claim, 0900-2330, and other information points are situated around the Terminal. Uniformed volunteer information assistants provide passenger assistance at peak periods. Talking Brochures (audio tours) and Braille maps of the airport are available to assist visually-impaired people. Computerized kiosks and brochures provide information in Chinese, English, German, Japanese, Korean and Spanish.

Airport Facilities
The south service center has banking facilities, an ATM, postage and courier facilities, insurance and foreign currency exchange. The north service centre offers an ATM, postal service and foreign currency exchange. ATMs and post boxes are also available throughout the Terminal. There are numerous shops including duty-free, restaurants, cafés and bars available throughout the airport.

Disabled Facilities
Facilities for disabled passengers include accessible toilets, TTY text telephones and a guide dog relief area.

Business Facilities
The PDX conference centre offers meeting rooms and business facilities including six executive meeting rooms that can accommodate from 2 to 72 people, audio-visual equipment, photocopier, fax, workstations with computers, notary service, private telephone rooms, typewriters, and a secretarial service (tel: 503 460 4050). Communication services including fax and PC workstations are also available at service centers on concourses C and D.

Car Rental
Rental companies include Avis, Budget, Dollar, Hertz and National: their desks are located on the ground floor of the car park next to the airport Terminal.

Car Parking
There is a covered car park with direct access to the Terminal. Also available are economy and long-term car parks with disabled spaces for badge holders and a free shuttle bus service running every five to ten minutes to and from the Terminal. Passengers are advised to phone ahead or check the airport website for updates about access to and from the garage and Terminal during a current construction program.

Driving Directions
The Terminal is served directly by Airport Way which leads off Interstate 205. Leave extra time to compensate for congestion caused by a construction program. Coming from the north or south: take Interstate 5 north/south, turn onto Interstate 84 east then Interstate 205 north to the Airport Way west exit. From the East: take Interstate 84 west then Interstate 205 north to the Airport Way west exit. From the west: take Highway 26 heading east to Portland, then Interstate 405 south, turn onto Interstate 84 east then Interstate 205 north to the Airport Way west exit.

Public Transport & Taxis
Taxis are readily available from five different companies appointed by the City authority. Tri-Met runs public buses to central Portland and many shuttles operate from the airport to various areas around Portland 24 hours daily. The Gray Line Express provides a scheduled bus service to most hotels in central Portland, departing every 30 minutes between 0500-0000. Many hotels provide a free pick-up service for their guests; contact the Reservation Board in baggage claim to find out if your hotel provides this service.