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Charlotte International Airport

Information and help desks
Information desks are located in both international and domestic Arrivals Terminals.

Airport Facilities
Banks and bureaux de change are located in domestic and international Departures, as well as international Arrivals, and there are ATMs in domestic Arrivals and Departures. The airport surgery is at the north end of the international Arrivals Terminal (tel: 21 934 2246). Baggage storage facilities and a post office are just outside the main landside entrance to the domestic Arrivals Terminal; for porters (tel: 21 556 0245 or 21 934 2141 for group arrangements). Shops and food and drink outlets are available in domestic and international Departures; duty-free shopping, including 'Wine Shop', is situated in international departures (airside). Mobile phone rental is available in domestic and international Arrivals as well as domestic Departures (airside). A VAT refund service is provided.

Disabled Facilities
The airport is fully physically accessible.

Business Facilities
Business and first class lounges are located in the Departures Terminals and a VIP facility is adjacent to domestic Departures Terminal A (tel: 21 937 1200). An Airport Training Centre and conference venue is located some distance from the Terminals; contact the VIP Centre (tel: 21 937 1233) for information and reservations.

Car Rental
Avis, Budget, Europcar and Hertz, as well as several other smaller operators are represented. Desks are located outside the international Arrivals Terminal and the car rental zone is outside the airside entrance to domestic Arrivals.

Car Parking
Cars can be parked in the shade along the full length of the Terminal buildings and shuttles are available to transport travellers to the relevant Terminal; shuttles can be hailed via communication links from one of ten 'bus' shelters. To contact the public car park managers (tel: 21 934 0122). Valet parking and lock-up garages are also available (tel: 21 934 2240).

Driving Directions
Take the N2 highway and follow the signs for the airport which is roughly 22km (15.5m) east of Cape Town.

Public Transport & Taxis
Shuttle services are available on demand or by prebooking at the Arrivals Terminals. Shuttles drive passengers, on request, to their required destination; schedules vary according to flight arrival times and passengers can also prebook their return trip to the airport. Taxis are available from the airport; Touch Down Taxis are the officially authorised airport taxi company.
 
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